Katrien Danhieux is a general practitioner with experience in multidisciplinary collaboration. As a researcher, she coordinates the European research project JACARDI (Joint Action on CARdiovascular diseases and DIabetes). Pilot projects are used to investigate how we can improve care for people with diabetes and cardiovascular diseases. She uses both qualitative and quantitative research methods. This study focusses on the practical organization of a general practice and in that regard Katrien also has experience as a coach for care providers.