- 09:00–9:30 Registration
- 09:30–10:00 Welcome and opening remarks by Suzie Thomas (UAntwerp)
- 10:00-12:30 Session 1 - Chair: Hélène Verreyke (UAntwerp)
- 10:00-10:50 Inkeri Hakamies (University of Helsinki) "You can't really be yourself" - Managing Emotions in Cultural Heritage Work
- 10:50-11:10 Doris Blancquaert (UAntwerp) More than a health hazard? The emotions, silences, and controversy surrounding asbestos-containing heritage.
- 11:10-11:30 Coffee and tea break
- 11:30-12:30 Discussion and reflection Session 1 – Chair Olga Van Oost (FARO-VUB), reflection Bart Marius (Artistic Director Museum Dr. Guislain)
- 12:30–14:00 Lunch break
- 14:00-16:30 Session 2 – Chair Pia Olson (University of Helsinki)
- 14:00-14:50 Keynote speaker Charlotte Engman (Umeå University) Heritage on the Front Line: Emotional labor, power, and public debate in museum practice
- 14:50-15:10 Anke Hellebuyck (UAntwerp) Affective responsibilities and emotional connections as decolonising tactics in the museum: Insights from the Royal Museums of Art and History
- 15:10-15:30 Coffee and tea break
- 15:30-16:30 Discussion and reflection Session 2 Chair Gerrit Verhoeven (UAntwerp), reflection Els Veraverbeke (Conservator Yper Museum)