Summary

New technologies bring with them various new trust dilemmas. In a globalized world, communication to citizens becomes diverse and often overwhelming, causing them to trust some sources of information over others. With the advent of algorithms reinforcing such media choices, some individuals may become less trusting of official resources when these perspectives collide with their own, creating new issues for governmental organizations attempting to steer society. Moreover, it has become difficult to trust companies with sensitive data when these companies operate in jurisdictions where government surveillance is more invasive, creating issues for organizations and individuals across the globe. GOVTRUST incorporates such new trust dilemmas in its scope by studying how trust relationships are affected by the advent of new technologies, how individual trust behavior changes as a consequence of technological development and what the potential consequences of such developments are.

Related publications

  • Kleizen, B., Van Dooren, W., Verhoest, K., & Tan, E. (2023). Do citizens trust trustworthy artificial intelligence? Experimental evidence on the limits of ethical AI measures in government. Government Information Quarterly, 101834. https://doi.org/10.1016/j.giq.2023.101834
  • Waeterloos, C., Walrave, M., & Ponnet, K. (2023). Social media as an exit strategy? The role of attitudes of discontent in explaining non-electoral political participation among Belgian young adults. Acta Politica. https://doi.org/10.1057/s41269-023-00297-4
  • De Kimpe, L., Walrave, M., Verdegem, P., & Ponnet, K. (2022). What we think we know about cybersecurity: An investigation of the relationship between perceived knowledge, internet trust, and protection motivation in a cybercrime context. Behaviour & Information Technology, 41(8), 1796-1808. https://doi.org/10.1080/0144929X.2021.1905066
  • Kleizen, B., van Dooren, W., & Verhoest, K. (2022). Trustworthiness in an era of data analytics: What are governments dealing with and how is civil society responding? In E. Tan & J. Crompvoets (Eds.), The new digital era governance (pp. 179-199). Wageningen Academic Publishers. https://doi.org/10.3920/978-90-8686-930-5_6
  • ​Walrave, M., Waeterloos, C., & Ponnet, K. (2022). Reasons for Nonuse, Discontinuation of Use, and Acceptance of Additional Functionalities of a COVID-19 Contact Tracing App: Cross-sectional Survey Study. JMIR Public Health and Surveillance, 8(1), e22113. https://doi.org/10.2196/22113
  • Krouwer, S., Poels, K., & Paulussen, S. (2021). “Trust Me, I’m an Advertiser”. The Influence of Message Sidedness and Advertiser Credibility on Readers’ Perceptions of Native Advertisements. In M. K. J. Waiguny & S. Rosengren (Eds.), Advances in Advertising Research (Vol. XI): Designing and Communicating Experience (pp. 105-117). Springer Fachmedien. https://doi.org/10.1007/978-3-658-32201-4_8
  • Waeterloos, C., De Meulenaere, J., Walrave, M., & Ponnet, K. (2021). Tackling COVID-19 from below: Civic participation among online neighbourhood network users during the COVID-19 pandemic. Online Information Review, 45(4), 777-794. https://doi.org/10.1108/OIR-08-2020-0379
  • Waeterloos, C., Walrave, M., & Ponnet, K. (2021). Designing and validating the Social Media Political Participation Scale: An instrument to measure political participation on social media. Technology in Society, 64, 101493. https://doi.org/10.1016/j.techsoc.2020.101493
  • Waeterloos, C., Walrave, M., & Ponnet, K. (2021). Online en offline politieke participatie en attitudes bij Belgische jongvolwassenen: Bevindingen van een survey-onderzoek in België van 11 maart – 12 april 2021 (p. 31). Universiteit Gent. https://hdl.handle.net/10067/1794600151162165141
  • Walrave, M., Baert, E., & Ponnet, K. (2021). Adoption of and attitudes towards Coronalert, Belgium’s COVID-19 contact tracing app: Summary of research results. University of Antwerp and Ghent University. https://medialibrary.uantwerpen.be/files/7038/ac3a3f11-14e1-49d9-88be-ef18c7bd84e3.pdf
  • Walrave, M., Baert, E., & Ponnet, K. (2021). Hoe staan we tegenover digitale contact tracing? Een inzicht in de acceptatie en het gebruik van de Coronert app. Universiteit Antwerpen. https://hdl.handle.net/10067/1755640151162165141
  • Mariën, S., & Poels, K. (2020). Een explorerend onderzoek naar de privacybezorgdheden en participatiebehoeften van inwoners van de smart city Antwerpen. Tijdschrift voor communicatiewetenschap, 48(1), 4-24.
  • Zarouali, B., Verdoodt, V., Walrave, M., Poels, K., Ponnet, K., & Lievens, E. (2020). Adolescents’ advertising literacy and privacy protection strategies in the context of targeted advertising on social networking sites: Implications for regulation. Young Consumers, 21(3), 351-367. https://doi.org/10.1108/YC-04-2020-1122

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