Abstract
The digital transformation of the last mile in cooperation with third-party performers (professional and non-professional couriers) who could earn extra money by doing small "gigs" during the pandemic and the current Ukrainian crisis is significant. These gigs are financial opportunities for vulnerable people, for example, refugees. Many retailers are now experimenting with crowd-shipping as a same-day delivery solution. Crowd-shipping is a specific application of crowdsourcing technology that expands its concept to freight delivery by using available public transport places that move in the same direction, including public transport, private cars, taxi systems, etc. This project focuses on assessing crowd-shipping initiatives for the sustainable development of urban logistics. The project addresses the challenge of fulfilling the last mile in the digital economy on demand. It will do so by encouraging the building of a digital Logistics-as-a-Service marketplace that allows for multi-stakeholder interaction.
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