Research team

Stakeholder Co-Creation Capabilities: The Critical Resources and Routines for Creating Innovation with Multiple Stakeholders. 01/10/2013 - 30/09/2015

Abstract

The general research objective is to identify critical firm capabilities for customer co-creation and assess their impact on firms' innovation success and competitive advantage. Viewing the customer as an active, empowered and interconnected resource for a firm's innovation process, the research probes into firms' capabilities to manage digital customer environments for knowledge creation and to internalize this knowledge.

Researcher(s)

Research team(s)

Project type(s)

  • Research Project

Customer co-creation capabilities – The critical resources and routines for creating innovation with customers. 01/10/2011 - 30/09/2013

Abstract

The general research objective is to identify critical firm capabilities for customer co-creation and assess their impact on firms' innovation success and competitive advantage. Viewing the customer as an active, empowered and interconnected resource for a firm's innovation process, the research probes into firms' capabilities to manage digital customer environments for knowledge creation and to internalize this knowledge.

Researcher(s)

Research team(s)

Project type(s)

  • Research Project