Using Twitter as a public communication strategy : can ‘@NMBS’ improve the relationship between citizens and the National Railway Company of Belgium?
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Antwerpen, Universiteit Antwerpen, Faculty of Social Sciences, Department of Political Science, 2024,VIII, 262 p.
How trust matters for the performance and legitimacy of regulatory regimes : the differential impact of watchful trust and good‐faith trust
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Regulation & governance - ISSN 1748-5983- (2024) p. 1-18
What drives trust in regulatory agencies? Probing the relevance of governmental level and performance through a cross-national elite experiment on EU regulation
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European political science review - ISSN 1755-7739- (2024) p.
Collaborating for digital transformation : how internal and external collaboration can contribute to innovate public service delivery
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Cheltenham, Edward Elgar Publishing, 2024,290 p.
Collaboration for digital transformation : so much more than just technology
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Collaborating for digital transformation : how internal and external collaboration can contribute to innovate public service delivery / Verhoest, K. [edit.]; et al.-p. 241-267