Using Twitter as a public communication strategy : can ‘@NMBS’ improve the relationship between citizens and the National Railway Company of Belgium?

Source
Antwerpen, Universiteit Antwerpen, Faculty of Social Sciences, Department of Political Science, 2024,VIII, 262 p.

The consistency of question-order bias in a changing political context : six large-scale surveys on trust and perceptions of pandemic governance effectiveness

Source
Public administration - ISSN 0033-3298-102:2 (2024) p. 349-369
Author(s)

How does the reputation of regulatory agencies affect citizens’ trust in the regulated companies? A panel study in the food safety sector.

Source
Public Management Research Conference, 27-30 June 2023, Utrecht, The Netherlands- () p.