Using Twitter as a public communication strategy : can ‘@NMBS’ improve the relationship between citizens and the National Railway Company of Belgium?
Bron
Antwerpen, Universiteit Antwerpen, Faculty of Social Sciences, Department of Political Science, 2024,VIII, 262 p.
How trust matters for the performance and legitimacy of regulatory regimes : the differential impact of watchful trust and good‐faith trust
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Regulation & governance - ISSN 1748-5983- (2024) p. 1-18
What drives trust in regulatory agencies? Probing the relevance of governmental level and performance through a cross-national elite experiment on EU regulation
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European political science review - ISSN 1755-7739- (2024) p.
Collaborating for digital transformation : how internal and external collaboration can contribute to innovate public service delivery
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Cheltenham, Edward Elgar Publishing, 2024,290 p.
Collaboration for digital transformation : so much more than just technology
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Collaborating for digital transformation : how internal and external collaboration can contribute to innovate public service delivery / Verhoest, K. [edit.]; et al.-p. 241-267